Refund & Cancellation Policy

Last Updated: January 2025

1. Free Trial Policy

All users receive 3 free video analyses to test the service before purchasing. No credit card is required for free trials. We encourage you to fully test the service during your free trial period.

2. Lifetime Access Purchase

The $30 USD (or ₹2,500 INR) payment grants you:

  • Lifetime unlimited access to all features
  • No recurring charges or subscriptions
  • Instant activation upon payment confirmation
  • Access to future updates and improvements

3. No Refund Policy

All Sales Are Final: Due to the digital nature of our products and the immediate access to lifetime features, we do not offer refunds or exchanges once a purchase is made.

Please ensure that you have fully tested our service using the free trial (3 free video analyses) before making a purchase. By completing your purchase, you acknowledge and agree that you will not be entitled to a refund for any reason.

4. Failed Payments

If payment is deducted but service activation fails due to technical issues, we will either activate your account manually or process a full refund within 24 hours. Contact support immediately if this occurs.

5. Cancellation Policy

Since Video to Prompt AI offers lifetime access with a one-time payment (not a subscription), there are no recurring charges to cancel. Your access remains active forever once purchased.

6. Payment Disputes

For payment disputes or chargebacks, please contact us directly before initiating a dispute with your bank or payment provider. We will work to resolve issues promptly and fairly.

7. Contact Support

  • Company: Himalaya Digital Hub
  • WhatsApp Support: +91 8859221040
  • Email: support@videotoprompt.ai
  • Response Time: Within 24 hours